We are looking for a “Technical Support Engineer” for our team, which operates in the international energy market.

Who we are

Loggma Digital Energy Solutions which contributes to future generations by integrating software and energy for a sustainable future is a digital energy company that offers end-to-end solutions wherever there is energy.

What you will be doing

• Providing solutions for complex problems
• Enhancing your product knowledge, in breadth and depth
• Digging deep to discover the root causes and solutions of issues - exploring data, logs, and traces
• Solving customer problems with remote communication
• Managing customer expectations regarding estimated response times for issue resolution,
• Identifying opportunities for improvement contributes to solutions and, enhances workflow efficiency to enhance the customer’s experience

Requirements

• Advanced level of English
• Analytical thinking, fast and solution-oriented
• Top-notch communication skills, both written and verbal
• Teamwork and interpersonal skills
• Fluency with Microsoft Office (particularly Excel)
• Self-Driven and learning ability
• A knack for data analysis and process/operations improvement

Education & Experience

• BS in Energy Systems Engineering or Electrical Electronics Engineering fields
• No prior experience is required

Benefits

• Private health insurance
• Meal Card
• Budget for self-improvement
• Hybrid working options
• Salary bonus
• Happy hours & Motivational events

How To Apply

Send your resume to: hr@loggma.com.tr